Automakers and Aftermarket Move to Preserve Consumer Choice in Auto Repair
January 22, 2014
By Camille Sheehan
By Camille Sheehan
WASHINGTON, D.C. – The Alliance of Automobile Manufacturers (Alliance), the Association of Global Automakers (Global), the Automotive Aftermarket Industry Association (AAIA), and the Coalition for Automotive Repair Equality (CARE) today announced their collective acceptance of a national agreement to ensure consumer choice in post-warranty auto repair, decisively ending the longstanding “Right to Repair” debate within the industry.
The national agreement is based on a recent law finalized in the Commonwealth of Massachusetts (Chapter 165 of the Acts of 2013). The signed Memorandum of Understanding (MOU) extends the essential provisions for all light vehicles negotiated in the Massachusetts law nationwide; it impacts all companies and organizations that are currently members of the signatory associations.
This national agreement ensures the Alliance, Global, AAIA, and CARE will stand down in their fight on “Right to Repair” and work collectively to actively oppose individual state legislation while our respective groups work to implement this MOU. In the meantime, the parties agree that further state legislation is not needed and could serve to weaken the effectiveness and clarity of the MOU.
“Automakers manufacture high quality, innovative vehicles that provide strong value, safety, and convenience to our customers,” said Mitch Bainwol, President and CEO of the Alliance of Automobile Manufacturers. “Accessible, efficient, accurate, and competitively-priced repair and service are paramount, and franchised dealers and the aftermarket play unique and important roles in the repair process.”
“We are excited that consumers and independent repair facilities around the Nation will have the same access to the information, tools and software needed to service late model computer controlled vehicles as is required under the Massachusetts right to repair statute,” said Kathleen Schmatz, President and CEO of the Automotive Aftermarket Industry Association. “We believe that the resulting competitive repair market is a win-win for car companies, the independent repair industry and most importantly consumers.”
“Much like with fuel efficiency economy and greenhouse gases, a single national standard regarding vehicle repair protocols is imperative,” said Mike Stanton, President and CEO of the Association of Global Automakers. “A patchwork of fifty differing state bills, each with its own interpretations and compliance parameters doesn’t make sense. This agreement provides the uniform clarity our industry needs and a nationwide platform to move on.”
"Since the first Right to Repair Act was introduced in Congress in 2001, CARE and the automotive aftermarket have worked to ensure our customers continue to have the right to choose where they buy their parts and have their vehicles serviced,” said Ray Pohlman, President of CARE. “This agreement will ensure vehicle owners will have competitive and quality choices in their repairs while strengthening the auto repair industry nationwide. This agreement illustrates what can happen when organizations focus on putting customers and consumers first,” Pohlman said.
The Alliance of Automobile Manufacturers is an association of 12 vehicle manufacturers including BMW Group, Chrysler Group LLC, Ford Motor Company, General Motors Company, Jaguar Land Rover, Mazda, Mercedes-Benz USA, Mitsubishi Motors, Porsche, Toyota, Volkswagen Group of America and Volvo Cars North America.
The Association of Global Automakers represents international motor vehicle manufacturers, original equipment suppliers, and other automotive-related trade associations. Members include American Honda Motor Co., Aston Martin Lagonda of North America, Inc., Ferrari North America, Inc., Hyundai Motor America, Isuzu Motors America, Inc., Kia Motors America, Inc., Maserati North America, Inc., McLaren Automotive Ltd., Nissan North America, Inc., Subaru of America, Inc., Suzuki Motor of America, Inc., and Toyota Motor North America, Inc.
The Automotive Aftermarket Industry Association is a Bethesda, Md.-based association whose more than 23,000 members and affiliates manufacture, distribute and sell motor vehicle parts, accessories, service, tools, equipment, materials and supplies. Through its membership, AAIA represents more than 100,000 repair shops, parts stores and distribution outlets.
The Coalition for Automotive Repair Equality (CARE) is a national organization that represents companies in the automotive aftermarket. CARE member companies include AutoZone, Advance Auto Parts, NAPA and O’Reilly Auto Parts.
Frequently Asked Questions about the Right to Repair National Memorandum of Understanding
The national agreement is based on a recent law finalized in the Commonwealth of Massachusetts (Chapter 165 of the Acts of 2013). The signed Memorandum of Understanding (MOU) extends the essential provisions for all light vehicles negotiated in the Massachusetts law nationwide; it impacts all companies and organizations that are currently members of the signatory associations.
This national agreement ensures the Alliance, Global, AAIA, and CARE will stand down in their fight on “Right to Repair” and work collectively to actively oppose individual state legislation while our respective groups work to implement this MOU. In the meantime, the parties agree that further state legislation is not needed and could serve to weaken the effectiveness and clarity of the MOU.
“Automakers manufacture high quality, innovative vehicles that provide strong value, safety, and convenience to our customers,” said Mitch Bainwol, President and CEO of the Alliance of Automobile Manufacturers. “Accessible, efficient, accurate, and competitively-priced repair and service are paramount, and franchised dealers and the aftermarket play unique and important roles in the repair process.”
“We are excited that consumers and independent repair facilities around the Nation will have the same access to the information, tools and software needed to service late model computer controlled vehicles as is required under the Massachusetts right to repair statute,” said Kathleen Schmatz, President and CEO of the Automotive Aftermarket Industry Association. “We believe that the resulting competitive repair market is a win-win for car companies, the independent repair industry and most importantly consumers.”
“Much like with fuel efficiency economy and greenhouse gases, a single national standard regarding vehicle repair protocols is imperative,” said Mike Stanton, President and CEO of the Association of Global Automakers. “A patchwork of fifty differing state bills, each with its own interpretations and compliance parameters doesn’t make sense. This agreement provides the uniform clarity our industry needs and a nationwide platform to move on.”
"Since the first Right to Repair Act was introduced in Congress in 2001, CARE and the automotive aftermarket have worked to ensure our customers continue to have the right to choose where they buy their parts and have their vehicles serviced,” said Ray Pohlman, President of CARE. “This agreement will ensure vehicle owners will have competitive and quality choices in their repairs while strengthening the auto repair industry nationwide. This agreement illustrates what can happen when organizations focus on putting customers and consumers first,” Pohlman said.
The Alliance of Automobile Manufacturers is an association of 12 vehicle manufacturers including BMW Group, Chrysler Group LLC, Ford Motor Company, General Motors Company, Jaguar Land Rover, Mazda, Mercedes-Benz USA, Mitsubishi Motors, Porsche, Toyota, Volkswagen Group of America and Volvo Cars North America.
The Association of Global Automakers represents international motor vehicle manufacturers, original equipment suppliers, and other automotive-related trade associations. Members include American Honda Motor Co., Aston Martin Lagonda of North America, Inc., Ferrari North America, Inc., Hyundai Motor America, Isuzu Motors America, Inc., Kia Motors America, Inc., Maserati North America, Inc., McLaren Automotive Ltd., Nissan North America, Inc., Subaru of America, Inc., Suzuki Motor of America, Inc., and Toyota Motor North America, Inc.
The Automotive Aftermarket Industry Association is a Bethesda, Md.-based association whose more than 23,000 members and affiliates manufacture, distribute and sell motor vehicle parts, accessories, service, tools, equipment, materials and supplies. Through its membership, AAIA represents more than 100,000 repair shops, parts stores and distribution outlets.
The Coalition for Automotive Repair Equality (CARE) is a national organization that represents companies in the automotive aftermarket. CARE member companies include AutoZone, Advance Auto Parts, NAPA and O’Reilly Auto Parts.
Frequently Asked Questions about the Right to Repair National Memorandum of Understanding