Telematics systems enable a wide variety of infotainment, navigation and location-based services. Wireless communication with a vehicle enables vehicle manufacturers to monitor the health of their product from afar and practice Vehicle Relationship Management (VRM). To protect the interests of the auto care service industry, the Auto Care Association was instrumental in the formation of the Aftermarket Telematics Task Force to define a technical solution to protect the consumers’ right to choose where data from their vehicle goes. The Auto Care Association also sponsors the annual Auto Care Telematics Challenge to identify and recognize the best example of aftermarket technology that keeps the connected car connected to the independent auto care industry. The Auto Care Association also publishes a monthly Telematics Trendline, a series of articles by Derek Kaufman, C3 Network, Inc.

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